One provider is a shorter path to many companies than many companies are
Security awareness training you can run across every client from one console, on one pool of seats and one invoice.
You already hold the keys to every environment you manage. That is the job, and it is also exactly why attackers find you interesting.
Seven national cyber security agencies, Canada's among them, published a joint advisory about precisely this. It is addressed to you and to the clients who trust you, and the first thing it asks for is not a product. It is that the responsibilities are written down and understood on both sides.
The evidence, and where it comes from
Every figure below links to the source it came from. We have quoted what each number counts, because a percentage without its denominator is not evidence, it is decoration.
from the UK, Australia, Canada, New Zealand and the United States jointly reported an increase in malicious cyber activity targeting managed service providers, and said they expected the trend to continue.[1]
of the relationship are asked to ensure their contracts transparently identify who owns which security responsibilities, rather than each assuming the other has it covered.[1]
of breaches in professional services came from three patterns: System Intrusion, Social Engineering and Basic Web Application Attacks, across 3,578 incidents and 2,558 confirmed breaches. Social engineering is one of the three.[2]
That joint advisory was published in May 2022 and CISA now marks it as archived. We cite it because it remains the clearest statement of the threat model signed by seven governments at once, not because it is this week's news. The professional services figures beside it are current, from the 2026 report.
What that means for how we sell to you
One pool of seats, not a contract per client
Contract for a pool and spread it across as many clients as you like. A ten-seat client and a five-hundred-seat client draw from the same total, so winning a small one costs you nothing and needs no pricing conversation.
Growth is billed, not blocked
Passing your contracted seats is allowed and simply trued up at your rate. A client's new hire is never turned away at the door over a contract they have never heard of.
Aggregates, not their staff lists
You see each client's readiness score, attendance and leadership take-up. You do not see individual names or personal risk scores unless that client agrees, because their roster is theirs.
Your brand or theirs
Recolour and rename per client. Certificates stay issued by us, because a certificate is only worth anything if somebody other than the holder issued it and the serial can be checked against that issuer's records.
Push one plan to every client, with room for exceptions
Schedule one week's training once, push it to every client company in your book in a single action, then swap or skip it for the one client that needs something different.
What your people will practise, explained free
These are the same scams this page is about, written for the person who has to spot one on a Tuesday morning. No account needed to read them.
What is true in every sector
of breaches involved the human element, up from 60% the year before, across more than 22,000 confirmed breaches in 145 countries.[2]
of breaches began with vulnerability exploitation, which this year overtook credential abuse (down to 13%) as the single most common way in. People are involved in most breaches, but they are not the most common entry point, and we are not going to tell you otherwise.[2]
of breaches came through social engineering, the third most common pattern. In simulations, the median click rate for voice and text lures runs 40% higher than for email.[2]
And the uncomfortable part, which we would rather you heard from us
One of the largest field studies of phishing training ever published followed roughly 19,500 staff at a large health system through ten simulated campaigns over eight months. It did not flatter the industry we are in.
was the entire effect of embedded phishing training on the likelihood of clicking a phishing link. Having recently completed annual mandatory security training showed no significant relationship with falling for phishing at all.[3]
of the people who landed on the training page spent a minute or less on it, and about a third closed it immediately. That is a finding about attention, not about people being careless.[3]
We read that as the strongest argument for how BadgerQuest is built, not against it. What the study measured is the industry standard: an annual module, an ambush simulation, and a training page served to somebody who has just been told they failed. Nobody reads that page. Training that gets skimmed for forty seconds is not a smaller dose of training that works, it is a different thing entirely.
So the daily round is two minutes and it is a game, because that is the version people voluntarily finish. We do not send simulated phishing to real inboxes, because being ambushed by your own IT department is what produces the closed tab. Nobody is shamed for a wrong call, and what we train is the judgement to tell the two apart rather than a reflex to flag everything. Topics somebody keeps missing come back around instead of being marked complete.
The study's authors also recommend refocusing on technical countermeasures, specifically two-factor authentication and password managers that only fill on the correct domain. They are right, and those will stop more attacks than any training will. Do them first. We will say the same on a sales call. Training is for the part those controls do not cover, and it should be honest about being exactly that.
Sources
Read them yourself. That is the entire habit we are trying to teach, and it would be a strange thing for us to ask of your staff and not of ourselves.
- CISA, NSA, FBI, NCSC-UK, ACSC, Canadian Centre for Cyber Security, NCSC-NZ. Protecting Against Cyber Threats to Managed Service Providers and their Customers (AA22-131A) Joint Cybersecurity Advisory, last revised 11 May 2022. Now marked as archived content by CISA.
- Verizon Business. 2026 Data Breach Investigations Report, Executive Summary 19th edition, published May 2026. More than 31,000 security incidents, of which more than 22,000 were confirmed data breaches, across organisations in 145 countries. Figures quoted here are from the executive summary PDF.
- Ho et al., University of Chicago, UC San Diego and UC San Diego Health. Understanding the Efficacy of Phishing Training in Practice 46th IEEE Symposium on Security and Privacy, May 2025. Roughly 19,500 staff at UC San Diego Health, ten simulated campaigns over eight months. Findings summarised by UC San Diego Today, 17 September 2025.
Talk to us about a pool sized for your book
Free for individuals, forever. Teams start at $4 CAD per person per month, month to month with no minimum. Pooled and agreed-term arrangements are quoted, and the terms are the ones we write down together.